If these techniques don't solve The difficulty, the earbuds can be defective. Please return them to us, and We'll organize for your substitute instantly.
Phase three: Be certain the earbuds are Within the charging scenario when seeking to alter the lights impact.
Phase one: Ensure the charging situation is entirely driven Which any protective films have been removed from the earbuds.
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Step two: Insert the earbud to the charging situation and check the indicator light. If it illuminates briefly (around 1 second), the earbud’s battery could possibly be completely depleted.
Make it possible for it to charge for around one particular hour. If your indicator mild isn't going to turn on, there might be a lousy link involving the earbuds as well as charging circumstance. Clean the charging contacts and take a look at charging once more.
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Phase two: Peel from the protecting movies to the earbuds and put them into the case to recharge for approximately 30mins.
Phase 2: Thoroughly clean the charging ports on both the earbuds and the case to eliminate any particles Which may interfere Using the connection.
Move 3: Ensure the earbuds are worn effectively. Position them so the microphone holes usually are not pressed towards the skin or obstructed.
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Stage 2: Make sure the ANC is set to the most level. In the app, shift the slider towards the far right to increase ANC. Alternatively, double-faucet any earbud and hold for three seconds to reset them.
Action one: Be certain your telephone will not be muted or set to a very low quantity. Improve the cellphone's quantity if important, then regulate the earbuds' quantity.
Action 3: Attempt charging the case with another charger and cable. If the situation continue to doesn't demand, it is feasible that the case itself is faulty. Please send out it to us and arrange the substitute as quickly as possible.